1. Our Return Standards

At Represent, we’re proud of our product quality and how carefully we pack every order. If something from Represent Clothing isn’t quite right for you, we’re happy to help. You have a set window from the day your item arrives to request a return. To qualify, items need to be in their original condition unworn, unwashed, with tags and packaging still attached.

2. Processing Returns & Shipping

To start a return, just reach out to our support team at [email protected]. Since our standard delivery takes 12 to 15 business days, we’d suggest keeping an eye on your return shipment too. Return shipping costs are the customer’s responsibility, and we recommend using a trackable courier so your package reaches us safely.

3. Refund Process

Once we receive your return, our team will check it over and let you know if it’s been approved or rejected. If it’s approved, we’ll process your refund back to your original payment method. Please allow the usual banking timeframes for the money to show up in your account. Represent reserves the right to turn down returns that don’t meet our quality standards.

4. Damaged or Incorrect Items

We pack every order with a lot of care and ship with couriers we trust, but mistakes can still happen. If your item arrives damaged or isn’t what you ordered, let us know straight away at [email protected] with photos of the problem. We’ll fast-track these cases so you get a replacement or refund quickly, and we’ll cover the shipping costs when the error is on us.

5. Exclusions

Some items can’t be returned final sale products and certain items excluded for hygiene reasons, for example. If you’re unsure whether something qualifies, check https://represent-clothing.uk/ or get in touch with our customer service team.